Your Privacy Is Our
Top Priority
At pc777, every piece of your personal information is stored with the highest level of security — this policy explains in detail what information we collect, how we use it, and what your rights are.
This Privacy Policy ("Policy") applies to all users ("you" or "user") of the pc777 platform. pc777 ("we", "us") is an online gaming platform serving the Bangladesh market. By using our services through our website, mobile version, or any other channel, you are considered to have agreed to all the terms of this Policy. Please read this Policy carefully.
1 What Information We Collect
Information You Provide Directly
We collect information that you provide to us yourself.
- Name and date of birth
- Email address and mobile number
- Login credentials (stored in encrypted form)
- National ID or passport details for identity verification
- Financial transaction information: details related to bKash, Nagad, Rocket, or bank transfers
Automatically Collected Information
Some information is collected automatically while you use our platform.
- IP address and device information
- Browser type and operating system
- Login/logout time and date
- Gameplay history and activity logs
- Cookie and session-related information
2 Purpose of Using Information
pc777 uses your information only for the following legitimate purposes:
- To create, manage, and secure your account
- To process financial transactions (deposits and withdrawals) and prevent fraud
- To provide customer support — via live chat and email ([email protected])
- To meet legal obligations and ensure age verification (21+)
- To monitor responsible gaming and assist users when needed
- To carry out technical improvements and security testing of the platform
- To comply with applicable laws and regulations
We do not sell, rent, or distribute your information to third parties for marketing purposes without your consent.
3 Cookies & Tracking Technologies
What Are Cookies and How We Use Them
Cookies are small text files that our website stores in your browser. pc777 uses the following types of cookies:
- Essential Cookies: These are necessary to maintain login sessions and ensure security — they cannot be disabled.
- Functionality Cookies: Used to remember your language preferences and other settings.
- Analytics Cookies: Collect anonymous statistics to monitor and improve platform performance.
You can disable non-essential cookies from your browser settings, though some features may become limited as a result.
4 Sharing Information with Third Parties
When Information May Be Shared
- Payment processors (such as bKash, Nagad, Rocket, and approved banks) — only to complete transactions
- Identity verification services — for account security
- Legal authorities — to comply with valid orders or judicial directives
- Technology service providers — to support platform operations, under strict confidentiality agreements
When Information Is Not Shared
- With advertisers or marketing agencies
- With unrelated third parties for commercial purposes
- For any additional purpose without your explicit consent
- For any reason not directly relevant to the service
5 Data Security & Retention
Security Measures
pc777 follows industry-standard technical and organizational measures to protect your information. Our security practices include:
- All data transmission is secured through SSL (Secure Sockets Layer) encryption
- Passwords and sensitive information are stored in encrypted form
- Access control — only authorized staff can view your information
- Regular security audits and vulnerability assessments are conducted
- Two-Factor Authentication is available for your account
It is not possible to guarantee that any transmission of information over the internet is completely secure, but we are committed to ensuring the highest possible level of security.
Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Certain information may be kept for a limited period after account closure to meet legal obligations, resolve disputes, or enforce agreements. Once that period ends, the information is securely deleted or anonymized.
6 Your Rights & Choices
As a user of pc777, you have the following rights regarding your personal information. To exercise these rights, please contact our support team.
Right to Access
You can request a copy of the information we hold about you.
Right to Rectification
You can request that any inaccurate information be corrected.
Right to Erasure
In certain circumstances you can request that your information be deleted, though legal obligations may impose limitations.
Right to Restrict Processing
In some circumstances you can request that the processing of your information be restricted.
Right to Object
You have the right to object to your information being used for certain purposes.
Right to Data Portability
You can request a copy of your information in a structured, commonly used format.
7 Protection of Minors
Age Restriction
pc777 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. We verify age at the time of account registration, and if we become aware that a user is under 21, that account is immediately closed and the associated information is deleted.
If you believe a minor is using our platform, please let us know at [email protected].
8 External Links & Third Parties
Our platform may contain links to third-party services (such as payment gateways). These external services have their own privacy policies and are outside our control. When you access an external service, that service's own policy applies. We do not take responsibility for the privacy or security of your information on third-party platforms.
9 Policy Changes & Updates
Our services and applicable laws may change over time, so we reserve the right to revise this Policy. For any significant changes, we will send a notification to your registered email and clearly state the update date on the website. Continued use of the platform after a revised Policy is published means you are considered to have agreed to the new Policy. We recommend that you review this page regularly.
10 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your data rights, please contact our support team. We provide support in both Bengali and English.
To help us process your request properly, please include your registered email address and full details of your request.